Virtual Assistant and Online Marketing Advice for Petpreneurs
I have been on Twitter for a while now and as my followers number started to increase, I noticed how some of my followers will be doing updates on their “What are you doing?” status every 5 minutes. The sad part is that the updates had nothing constructive to say. Then, one day one of my followers wrote: “My new bird feeder is attracting many birds”. In less than 5 minutes, her status changed to “My dogs are running in the yard”. Less than 5 minutes after that…”Buy my natural dog food. Check out the website!”. I had enough so I unfollowed her.
If you own a pet related business, do not make mistake. Remember, social media marketing, like Twitter, is about building relationships and staying connected to you clients or customers. Ensure that you provide value to your clients and use status updates in a strategic way. Like Shama Hyder (@Shama) said “online marketing is about ACT - Attract, Convert, Transform”. Twitter helps you attract that potential client, a stranger, that needs a new dog sitter or a new dog trainer. That will then lead to converting that stranger into a client.
As a pet-related business owner, you should avoid doing these 5 no-no’s on Twitter:
1. Do not update the “What are you doing?” question every 5 minutes. Use it strategically. For example, if you sell dog treats, maybe update your status when the new organic peanut butter and will be ready in 3 minutes.
2. If you are replying to someone that is not following you do it just once and ask them to follow you so that you can write them a direct message (DM) with additional information. You don’t want your followers to know and read the conversation you are having with someone else on Twitter. That is a big turnoff for your followers!
3. If someone replies, retweets, or writes you a DM do not ignore them! Address every single one if you can. You do not want your followers to feel ignored and unnappreciated.
4. Do not follow everyone that follows you. Tweeter is not immune to spammers…so watch out. If someone you don’t know is following you check out their website and see what they are about. If you can network with them, then follow them! If not, don’t waste your time.
5. Update your status at least once every two or three days. Do not let a week pass by without updating the “What are you doing?’ question. Your followers will keep coming to your page if you update strategically and create a good balance from when you last posted to the new post.
The Pet Biz Helper is here to assist busy petpreneurs like yourself with those "annoying and tedious" tasks you would rather delegate to someone else. We specialize in online marketing and this is what the blog page is all about...free online marketing tips and more! If you would like to know more specifics about what we do at Pet Biz Helper feel free to visit our Services page.
Colleen Falconer
May 13th, 2009 at 6:47 pm
Thanks for a great post, Joan. I have an in-home dog training business that’s relatively new, and I’ve just begun wading into the social media pool over the past couple months. I’m very much a newbie, but in the short time I’ve been on Twitter, I’ve noticed a bit about what I like, and what I DON’T like from other posters’ (do I really have to write ‘tweeple?’) tweets. Tweeting 10 times in short succession, every 3 hours? It gets overwhelming from a follower’s perspective!
Yesterday I completed a blog post, then tweeted about it. It was picked up by a friend of mine and retweeted, and I was amazed how quickly others began retweeting, and retweeting - within a matter of just a couple hours, I had several people commenting on it and following me as a result, then mentioning me today for #woofwednesday, which resulted in even more followers. I’m just a tiny little voice in the Midwest, but am now connected with people all over the globe! It’s truly amazing how powerful a tool social media is, if you know how to use it wisely.
cheers,
Colleen, a.k.a. @enlightenedk9
enchantrezz1920
May 14th, 2009 at 2:15 am
Hi Colleen. Thank you for taking the time to respond to my blog. Is good to identify what you like and what you don’t like from other users. I’m glad to hear that your blog link got retweeted and people went to your site and commented on it. That’s great!! And I did read your post and I can see why people was so responsive…it was very informative!