Services

Running a business is very demanding and it entails a great deal of paperwork, emails, customer service, marketing management just to name a few. Nowadays, you also have to worry about the Web 2.0…Blogs, Twitter, Facebook, FriendFeed, Myspace. All these things are time consuming and with your busy schedule, who has time to take care of it?  Good news for you…

The Pet Biz Helper is a virtual assistant company that will help you balance home and business life while increasing your productivity and your company’s profits. Plain and simple…outsourcing to a virtual assistant just makes good business sense.

If these questions go through your head at least once a week you may need to start outsourcing tasks to a virtual assistant.

• Do you feel overwhelmed? Are you working long hours to get things done?
• Do you dislike doing some tasks and you always put them off to the last minute?
• Do you spend over 3 hours drafting your newsletter?
• Do you want to do something, but don’t know how to?
• Do you push tasks aside because you just don’t have time?
• Do you have energy to spend quality time with your family?
• Are you tired of doing everything yourself?

The Pet Biz Helper is here to help you! We want to make your life easier so that you can focus on different aspects of your pet business. First, we do a FREE consultation so that we can start building a relationship and learn more about you and your pet business and determine if our company is for you. Our services will be tailored to your pet biz.

We recommend our clients to think about all the business related tasks, large and small, that they do in a day, week or a month. Once this list is complete, go over it and score each task based on the list below. Melody Spier, from Essential Office Support, recommends the following score rating:

1 - I enjoy this task

2 - Not my favorite, but it’s ok

3 - Eh, I could take it or leave it

4 - I wish someone else would do it

5 - Thinking about it makes me ill

This will help you determine which tasks to outsource.  Petpreneurs do not realize how many hours they actually spend on all these task until they see it on paper. Try it!

In general, our services include, but are not limited to:

Virtual Assistant Services*

• Updating client information in your database

• Schedule pet sitters using your scheduling software

• Follow-up with personal references of new employees

• Create training packages for your employees

• Setup reminders to your appointments, meetings and conference calls

• Payroll and invoice clients

Internet Marketing Services*

• Research to help you grow your pet business and build leads with inexpensive marketing tactics

• Create list of pet-friendly condos/apartments, veterinarian offices, pet-related stores, and rescue groups in your area

• Evaluate the current market to determine if raising fees is appropriate.

• Setup and manage social networking (Twitter, Facebook, FriendFeed, Myspace, etc.) site accounts of your preference - We recommend that our clients to outsource everything related to social networking sites, except your VOICE:
  • Set up a Facebook page or group
  • Write short Twitter or Facebook status messages to promote your services or products
  • Suggest Facebook or LinkedIn groups for you to join
  • Load messages into TweetLater.com, EasyTweets.com or Ping.fm

• Identify appropriate social networking sites or forums for you to join and participate in

• Basic training on social media networking sites - Twitter, Facebook and LinkedIn

• Monitor Twitter discussions for conversations for you to join

• Blog management: We evaluate your existing website and blog site and make recommendations to increase your Search Engine Optimization (SEO) effectiveness and your site traffic

• Site analytics: We create and manage the Google analytics account for your website and track progress and track Google alerts for keywords related to your pet biz

• Assist with newsletters and online surveys

Rates

Hourly rates are based on the difficulty of the task.

Very basic - $20 per hour

Intermediate- $23 per hour

Advance - $25 per hour

If your project requires weekend, after-hours or rush attention, an additional $10 per hour fee will be added to your quoted rate.

Policies

• Original contract, signed by all parties is required to be on file in my office prior to any work being performed.

• Payments are managed by the PayPal system. This allows you to pay with a credit card even if you do not have a PayPal account.

• 30 minute minimum required on all services.

• Some projects may require a deposit to be placed before work begins. Balance is due prior to delivery of finished project. Client will receive a partial copy of the completed project for approval before submitting final payment.

Additional Services

Document translation from English to Spanish and viceversa.

*Virtual assistant and internet marketing services bundle packages are available.

Referrals

Take advantage of our referral program. If you tell someone about us and they buy our services, you could get a special gift or a fee discount.

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